United States, 21st Feb 2026 — FourDragons, a ServiceNow Consulting and Implementation Partner specializing in IT Operations Management (ITOM) and automation, today announced a collaboration with ServiceNow to implement Now Assist and AI Agents for enterprise customers globally. This partnership positions Four Dragons at the forefront of the generative AI revolution, helping organizations move beyond experiment-phase AI to fully autonomous, agent-led digital operations.
The announcement comes as Four Dragons prepares for its presence at Knowledge 2026 (K26), ServiceNow’s flagship annual conference taking place May 5–7, 2026, at The Venetian Resort in Las Vegas.
Redefining IT Operations at K26
Four Dragons will lead a breakout session at K26 titled "Stop Babysitting Your Infrastructure: AI Agents for ITOM Automation." The session will demonstrate how the integration of ServiceNow AI Agents allows IT teams to transition from manual monitoring to a "manager-of-agents" model. Attendees will learn how Four Dragons leverages Now Assist to proactively resolve infrastructure issues before they impact business, reducing the need for constant human oversight of routine maintenance and incident response.
Thought Leadership in the CTA Community
In addition to the technical session, Four Dragons’ Practice Lead Brandon Wilson will join an exclusive panel of Certified Technical Architect (CTA) Alumni. This panel will highlight the critical role that architects play in governing and scaling AI agents within the enterprise, sharing best practices for maintaining security and alignment with the Common Service Data Model (CSDM) while deploying autonomous workflows.
"Uniting AI, data and workflows on the ServiceNow AI Platform is a watershed moment for IT Operations," said Ian Cox, Chief Executive Officer at Four Dragons. “By partnering to implement Now Assist and AI agents, we aren't just giving our customers better tools—we are giving them back their time. Our presence at K26 is about showing the world that 'self-healing' infrastructure is no longer a buzzword; it’s a production reality.”
About Four Dragons
Four Dragons is a dedicated ServiceNow Partner that bridges the gap between complex business requirements and high-performance technical execution. Specializing in ITOM, ITAM, and SecOps, Four Dragons provides certified talent and strategic advisory to help enterprise clients maximize their ServiceNow investment. With a focus on value realization and CMDB health, Four Dragons ensures that the foundation of the modern enterprise is ready for the future of AI.
ServiceNow, the ServiceNow logo, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.
Media Contact
Organization: Four Dragons
Contact Person: Ian Cox
Website: https://www.fourdragons.com
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Country:United States
Release id:41754
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